UPS Driver Job Description: Salary, Duties, & More (2022)

Table Of Contents

  • UPS Driver Job Duties
  • UPS Driver Job Requirements
  • UPS Driver Skills
  • UPS Driver Work Environment
  • UPS Driver Trends
  • How to Become a UPS Driver
  • Advancement Prospects
  • Job Description Example
  • Similar Jobs

UPS drivers are responsible for the safe and timely delivery of packages. They spend their days driving a truck through city streets, suburban neighborhoods, and rural roads. It’s a physically demanding job that requires attention to detail and an ability to multitask effectively.

UPS drivers must be able to follow directions, stay on schedule, and manage their time wisely. They also need to know how to drive a truck safely while navigating through traffic and making sure they don’t hit any pedestrians or other vehicles along the way.

UPS Driver Job Duties

UPS drivers have a wide range of responsibilities, which can include:

  • Dropping off packages at businesses, homes, or other locations as directed by the dispatcher
  • Maintaining a professional appearance and demeanor at all times during interactions with customers and coworkers
  • Communicating with dispatchers about delivery status of packages, and notifying customers of package delivery status if necessary
  • Loading and unloading packages from delivery vehicles, including trucks and vans
  • Performing routine maintenance on vehicles such as checking oil levels and tire pressure
  • Reviewing delivery schedules for upcoming deliveries and making adjustments as needed
  • Following all safety regulations when driving company vehicles
  • Reporting accidents or other incidents involving company vehicles to the dispatcher

UPS Driver Salary & Outlook

UPS drivers are paid an hourly wage, which can vary depending on a number of factors.

  • Median Annual Salary: $52,500 ($25.24/hour)
  • Top 10% Annual Salary: $70,500 ($33.89/hour)

The employment of UPS drivers is expected to grow at an average rate over the next decade.

The need to deliver packages more quickly and efficiently will help to maintain demand for UPS drivers. However, automation may limit the number of new jobs over the next decade as companies seek to reduce costs by increasing the efficiency of their delivery operations.

UPS Driver Job Requirements

UPS drivers typically need to have the following qualifications:

Education: Most employers require their drivers to have a high school diploma or GED. Some employers may require their drivers to have a minimum of one year of experience in a warehouse or delivery setting.

Training & Experience: Most companies require that new drivers complete a training program before they begin working on their own. These programs typically last between one and three weeks and teach drivers how to safely and efficiently operate a delivery truck. They also teach drivers how to navigate the routes they will be traveling and how to properly load and unload packages.

Certifications & Licenses: To become a UPS driver, you must pass a series of tests to earn a commercial driver’s license (CDL). The type of CDL you need will depend on the type of vehicle you will be driving for work.

UPS Driver Skills

UPS drivers need the following skills in order to be successful:

Time management: Time management is another skill that can help a driver be more efficient and productive. This skill can help a driver plan their routes, adhere to delivery deadlines and complete other tasks on time.

Attention to detail: Having attention to detail means that you can notice small changes in your environment. This can help you notice if a package is damaged, if a customer’s order is incorrect or if a shipment is missing. Attention to detail can also help you follow the correct procedures for loading and unloading packages and following safety regulations.

Customer service: Customer service is another skill that can help you succeed as a UPS driver. You may be the first person a customer interacts with when they call the company, so it’s important to be friendly and helpful. You can also use customer service skills when interacting with customers in person.

Physical stamina: Physical stamina refers to the ability to perform physical tasks for extended periods of time. As a delivery driver, you may be required to lift and carry packages that weigh up to 70 pounds. Having good physical stamina can help you complete your work duties safely and efficiently.

Problem-solving: Problem-solving skills allow a driver to identify and resolve issues that may arise during a delivery. This may include finding alternative routes to their destination if a road is closed or finding a safe place to park if the delivery location is full.

UPS Driver Work Environment

UPS drivers typically work long hours, starting early in the morning and working until late at night. They may work on weekends and holidays, and their workdays can vary in length depending on the route they are assigned. Drivers typically work 10 to 12 hours a day, but may work up to 14 hours a day during peak periods. They also may be required to work overtime on a regular basis. The job can be physically demanding, as drivers are required to lift and carry heavy packages, and sometimes drive in adverse weather conditions.

UPS Driver Trends

Here are three trends influencing how UPS drivers work. UPS drivers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

Driverless Trucks Are Here

Driverless trucks are becoming a reality, and this is having a major impact on the trucking industry. As driverless trucks become more common, UPS drivers will need to adapt by learning new skills and finding new ways to stay competitive.

One way that UPS drivers can stay ahead of the curve is by becoming experts in driverless truck technology. This will allow them to provide valuable advice and support to companies that are looking to adopt driverless trucks. In addition, UPS drivers can also focus on developing their customer service skills so that they can provide excellent customer service to customers who use driverless trucks.

More Driver-Less Trucks Will Be Used

As driver-less trucks become more popular, UPS drivers will need to learn how to operate these vehicles. This means that they will need to be familiar with the technology used in driver-less trucks and how to operate them safely and efficiently.

UPS drivers who are able to operate driver-less trucks will be in high demand, as businesses look for ways to reduce costs and improve efficiency. By learning how to operate driver-less trucks, UPS drivers can set themselves apart from the competition and ensure that they remain in high demand.

The Importance of Customer Service

The importance of customer service is becoming increasingly evident in the business world. With the rise of online shopping, customers are now able to shop from the comfort of their own homes, which means that they are often interacting with customer service representatives without ever seeing them face-to-face.

This trend has led to an increased emphasis on customer service, as businesses realize that it is essential to create a positive experience for customers. UPS drivers can capitalize on this trend by becoming experts in customer service. This will allow them to provide top-notch service to customers and help businesses succeed.

How to Become a UPS Driver

A career as a UPS driver can be both rewarding and lucrative. It’s important to start your journey by getting certified with the company. This will ensure that you meet all of the necessary requirements for driving a truck, including passing a physical exam and drug test.

Once you have your certification, it’s time to get out on the road and start delivering packages. As you gain experience, you may want to consider taking on additional responsibilities, such as becoming a trainer or supervisor. You can also take advantage of opportunities to move up within the company, such as becoming a manager or director.

Related: How to Write a UPS Driver Resume

Advancement Prospects

UPS drivers can advance their careers by becoming UPS package car drivers. UPS package car drivers are responsible for delivering UPS packages to homes and businesses. To become a UPS package car driver, UPS drivers must have a clean driving record and pass a UPS package car driving test. UPS drivers can also advance their careers by becoming UPS freight drivers. UPS freight drivers are responsible for delivering UPS packages to UPS freight facilities. To become a UPS freight driver, UPS drivers must have a clean driving record and pass a UPS freight driving test.

UPS Driver Job Description Example

UPS Drivers are responsible for the safe and efficient delivery of packages to our customers. We are looking for individuals who are able to lift heavy packages, operate a motor vehicle, and follow GPS directions. Our drivers must also be able to communicate effectively with customers. The ideal candidate will have a clean driving record and a valid driver’s license. He or she will also be able to pass a background check and a drug test.

Duties & Responsibilities

  • Drive a UPS truck to deliver and pick up packages on a daily basis, following a set route and schedule
  • Load and unload the truck using a hand dolly or other equipment, as needed
  • Sort packages by destination before loading them onto the truck
  • Deliver packages to businesses and residences, ensuring each package is delivered to the correct address
  • Pick up packages from businesses and residences, keeping track of which packages need to be returned to the warehouse
  • Complete paperwork accurately and in a timely manner, including delivery manifests and receipts
  • Follow all safety regulations while driving and loading/unloading the truck
  • Maintain a clean and organized work area
  • Report any accidents or incidents to a supervisor immediately
  • Assist with warehouse duties as needed, such as sorting packages or loading trucks
  • Train new drivers as needed
  • Perform regular maintenance on the truck, such as checking fluid levels and tire pressure

Required Skills and Qualifications

  • At least 21 years of age
  • A valid driver’s license
  • A clean driving record
  • The ability to lift up to 70 pounds
  • The ability to read, write, and speak English fluently
  • The ability to pass a DOT physical and drug screen

Preferred Skills and Qualifications

  • Previous experience driving a UPS truck or similar vehicle
  • A CDL license
  • Experience with package delivery
  • Experience using a handheld scanner
  • Strong customer service skills

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